The global banking system was successful in withstanding the initial impact of the shock from COVID-19. The high capital and liquidity ratios helped bolster the impact. However, this was short-lived…
Are they pros and cons or only pros? Let’s dive into the digital transformation of debt collections.. Are they pros and cons, when it comes to digital collections like any…
New ways of collections, led to the lending industry talking about it Knowing there is a payment due and knowing the various modes to make that payment are two different…
When you hear of Customer Engagement, what crosses your mind? Being able to assess the Customer’s needs and wants when he/she walks into your store and expresses interest while…
A leading private bank in India was struggling with deep vintage accounts. Multiple calls for many years and on-ground visits are costly, leading to little recovery. Streamline collections using spocto Trace!…
A leading bank in India was looking for a solution to help them improve their lead conversion ratio. They have been working of various strategies to improve contact and conversion…
Most debt recovery activities are based on antiquated and obtrusive channels. These channels such as sending letters, calling repeatedly, home visits or providing basic customer portal with no dynamic interaction.…
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