Customer Engagement: Shift from in-person to digital, are YOU ready?
When you hear of Customer Engagement, what crosses your mind? Being able to assess the Customer’s needs and wants when he/she walks into your store and expresses interest while…
Retail Loan Account Receivables Management Using Data Analytics
A leading private bank in India was struggling with deep vintage accounts. Multiple calls for many years and on-ground visits are costly, leading to little recovery. Streamline collections using spocto Trace!…
Improve the Lead Funnel using Machine Learning
A leading bank in India was looking for a solution to help them improve their lead conversion ratio. They have been working of various strategies to improve contact and conversion…
The customer behaviour has changed! Has your collection process? – Leverage Digital collection & Recover more!
Most debt recovery activities are based on antiquated and obtrusive channels. These channels such as sending letters, calling repeatedly, home visits or providing basic customer portal with no dynamic interaction.…
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