spocto X
The Platform
Developer Support
Insight
spocto Score
AI backed score on basis of behavioural data
Recommendation Guru
Machine-recommended dynamic allocation engine
Connect
Improving customer contactibility
Workflow
Smart Settle
Gamifying settlement journeys
Smart Legal
All things legal sorted in one-user friendly dashboard
Execution
Smart Collect
Omni Channel Engagement across all digital channels
Bhaasa
Human like, outcome driven multilingual conversational bot
Call Plus
Perfect agent-customer pairing
Field Plus
Tech-enabled field collection support
Pay Dues
Empowering borrowers by streamlining payment journeys
Governance
Vigil
Compliance Management Redefined

Smart Settle

Gamifying settlement journeys

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Smart Collect

Restructuring journeys to maximise collection value

Three-click instant settlement journey without manual intervention

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Smart Settle

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What you get

Gamified settlement engine

  • N=1 optimisation

Proprietary Re-engagement Algorithms

  • Re-engagement algorithms deployed across the settlement funnel
  • Maximise settlement value

100% Compliance Adherence

  • Customer content-driven journey
  • Ensures complete adherence to compliance standards

Fast implementation

  • < 1-day TAT to configure settlement journey as per bank’s settlement grids

Smart Settle Advantages

Enhancing collection value by gamifying settlement journey and providing satisfactory customer experiences.

Upto 20% drop in collection spend

4% increase in NPS

spocto Client Speak

We have been associated with spocto for over three years. Their services have greatly complemented our product offerings. Their digital collections platform, SmartCollect, has enabled us to serve our customers better and at a lower cost.

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Mr. Ramsunder B. Vice President, Fintech & Strategy @TVS

It all begins with understanding each other.

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Smart Collect

Accurate assessment of next-best-action

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