Repayment collection in India is a new field of tech innovation

media-livemint

It is becoming something of a post-pandemic mantra in India: A lender whose portfolio of unsecured retail loans is not increasing by 50% annually is not trying hard enough. All kinds of bank and non-bank lenders are heaping credit on household balance sheets even though the consumer economy is fragile. A tiny minority is in great financial shape, but low-income earners are struggling with two-wheeler purchases and smartphone upgrades.

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