Connect

Improving customer contactability

Customer contactability enhanced on the back of API-based integrations

What you get

Efficient connect

Industry-leading solution
Finds alternate contact details of any customer

360-degree view of customer interactions

Full view of customer interactions
Feedback, past escalations, call logs and analytics

Fully compliant

100% compliance adherence
Fully compliant with data privacy regulations and central bank guidelines

Total applicability

End-to-end applicability made easy
Applicable to lead management, customer re-engagement and colllections

Connect Advantages

Leveraging best-in-class technology to tackle contactability and contact validation challenges for financial institutions.

Track record of establishing connect with 1 mn plus customers

20% improvement in collection spend

10% rise in NPS

spocto Client Speak

We have been associated with spocto for over three years. Their services have greatly complemented our product offerings. Their digital collections platform, SmartCollect, has enabled us to serve our customers better and at a lower cost.

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Mr. Ramsunder B. Vice President, Fintech & Strategy @TVS

It all begins with understanding each other.

Smart Settle

Gamifying settlement journeys