Vigil

Compliance Management Redefined

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An industry pioneer in end-to-end compliance management across digital, call centre and field.

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DRA training - VIGIL

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What you get

360-degree view of interaction history

  • Rounded view of customer’s interaction history
  • Feedback, past escalation call logs and analytics visible

Discretionary decision making

  • Ability to exclude critical customers from the collection reach-out

100% Compliance Adherence

  • Complete adherence to RBI guidelines

Synced with central bank regulations

  • Up to date with the latest central bank regulations
  • Dedicated team of legal experts monitoring regulatory developments

Vigil Advantages

Inbuilt guardrails to meet latest RBI related collection related regulations and data privacy standards

Upto a 20% drop in collection spend

10% rise in NPS

spocto Client Speak

We have been associated with spocto for over three years. Their services have greatly complemented our product offerings. Their digital collections platform, SmartCollect, has enabled us to serve our customers better and at a lower cost.

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Mr. Ramsunder B. Vice President, Fintech & Strategy @TVS

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