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Book a Demo Grievances

Revolutionizing Debt Collection with YuVoice

India's first AI voicebot purpose-built for collections. Human-like, multilingual, compliant, and ready to scale. Automate conversations, reduce manual effort, and improve collections.

    By

    TRUSTED BY

    Bank of Baroda
    HDFC Bank
    Union Bank
    TATA Motors
    Bajaj Finserv
    Bank of Baroda
    HDFC Bank
    Union Bank
    TATA Motors
    Bajaj Finserv

    Channels & Integrations

    Why YuVoice

    Intelligent Debt Collection Agent

    Adapts conversations based on borrower behavior and stage.

    • Powered by 800K+ collection-specific words and 2K+ proprietary algorithms
    • Uses GenAI to provide contextual responses based on real-time borrower behavior

    Instant Deployment with No Manual Training

    Pre-trained and production-ready with minimal setup time.

    • Ready-made collection intents eliminate need for multilingual hiring or training
    • Seamless integration with existing systems delivers immediate ROI from day one

    Human-Sounding Voice at Scale

    Natural, personalized speech output that mirrors real agents.

    • Trained on Indian language nuances and regional accents for authentic conversations
    • Delivers 45% longer customer engagement through natural, human-like interactions

    Discover the Future of Collection

    Experience how YuVoice can transform your debt collection process with intelligent, human-like interactions.

    80%

    Reduction in Manual Effort

    12%

    Increase in Early Bucket Recoveries

    20+

    Languages Supported

    Experience the Power of Tailored Communication

    Personalized Conversations

    Context-aware flows based on borrower segment, bucket, and profile. YuVoice adapts its approach to each individual for optimal engagement.

    Multi-Channel Engagement

    Switches across IVR, SMS, WhatsApp, or human agent based on borrower behavior and preferences, ensuring maximum reach and effectiveness.

    Swiftly Resolve Discrepancies

    YuVoice's intelligent identification system automatically detects and resolves common issues that hinder effective collection processes.

    Incorrect contact details icon
    Incorrect contact details

    YuVoice detects and corrects invalid phone numbers or emails to ensure messages reach the right person.

    Language mismatches icon
    Missing borrower consent

    Automatically identifies missing consents and triggers actions to obtain proper authorization.

    Language mismatches icon
    Language mismatches

    Recognizes and switches to the borrower's preferred language for clear communication.

    Ensure Regulatory Compliance

    Real-time Transcription

    Every conversation is accurately transcribed and stored securely for auditing purposes.

    Consent Recording

    Secure handling and documentation of all borrower consent and communication preferences.

    Centralized Audit Trail

    Complete history of all interactions and outcomes for regulatory reporting.

    Regulatory Adherence

    Built to comply with all relevant financial regulations and data protection laws.

    YuVoice has transformed our debt collection process. This empathetic approach not only improved success rates but also maintained compliance and borrower trust at scale.

    Ramsunder B.
    Mr. Ramsunder B.

    Vice president, FinTech & Strategy

    TVS Logo

    Another great testimonial about YuVoice's amazing service and features.

    Ramsunder B.
    Mr. Ramsunder B.

    Vice president, FinTech & Strategy

    TVS Logo

    Transform Your Debt Collection

    Enhance efficiency with intelligent communication solutions.

    Unlock the Power of AI Voice
    Unlock the Power of AI Voice

    Engage borrowers at scale in their preferred language

    Learn More
    Ensure Seamless Borrower Conversations
    Ensure Seamless Borrower Conversations

    Human-like interactions that drive higher resolution rates

    Learn More
    Achieve Results with Precision
    Achieve Results with Precision

    Outcome-based flows that adapt to each borrower's response

    Learn More

    FAQs

    Find answers to your most pressing questions about our services and how we can help.

    Unlike generic chatbots, YuVoice features human-like voice quality that's nearly indistinguishable from real human conversation, trained with 800K+ collection-specific words and 2K+ proprietary algorithms tailored for recovery use cases.

    YuVoice supports 10+ major Indian languages including Hindi, English, Telugu, Marathi, Punjabi, Tamil, Kannada, and more. It automatically detects and switches languages instantly, making it highly effective for Tier 2 and Tier 3 city coverage.

    YuVoice uses advanced AI/ML models trained specifically on Indian language nuances and regional accents to create natural speech patterns and conversational flow, making it extremely difficult to distinguish from human conversation.

    YuVoice uses goal-oriented models with Gen AI for contextual responses. For complex situations, it automatically connects customers to live agents in real-time based on conversation analysis and predefined escalation triggers.

    Yes, YuVoice offers seamless integration with end-to-end orchestration capabilities. It can automatically transfer to human agents, send SMS links, or convert to IVR based on customer responses, with negligible customization time.
    Get A Free YuVoice Demo

    Transform Debt Collection
    with Spocto X

    Automate, personalize and simplify your collections with precision

    Book a Demo

    Address

    Unit 603 & 604, 6th Floor, B&C Wing, Reliable Tech Park, Thane – Belapur Road,
    Gavate Wadi, MIDC, Airoli, Navi Mumbai, Maharashtra – 400708, India

    Contact

    +91 22 20886445

    hello@spocto.com

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