Smart Collect

Omni Channel Engagement across 10+ channels

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Bhaasa

Proprietary machine-learning (ML) model to determine optimal action

Optimal orchestration of ML model across 8+ channels for the right outreach

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Smart Collect

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What you get

Omnichannel orchestration

  • Orchestration across 8+ channels
  • Support of 20 plus vernacular languages

Real-time efficiencies

  • Scalable analytical models
  • Real-time feedback to improve accuracy

Tried and tested

  • Tested on 50M+ customers
  • Top ten lenders’ usage across 50k+pincodes

Fast implementation

  • < 1 day TAT to configure any workflow

Smart Collect Advantages

We leverage our proprietary ML models to determine the proper context and recommend the optimal channel, language and intensity of the message to enhance your collection efficiency.

Omnichannel orchestration across 8+ channels

50mn+ customers

Supports 20+

Less than 1day TAT

spocto Client Speak

We have been associated with spocto for over three years. Their services have greatly complemented our product offerings. Their digital collections platform, SmartCollect, has enabled us to serve our customers better and at a lower cost.

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Mr. Ramsunder B. Vice President, Fintech & Strategy @TVS

It all begins with understanding each other.

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Bhaasa

Outcome-driven bot identifying accurate intent

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