Bhaasa

Human like end-to-end conversational AI

Bhaasa works with over 20 languages

With real time analytics, Bhaasa can switch among languages by adapting to the user and have colloquial conversations.

What you get

Instant resolutions

Adaptive AI analyses the tone of the user to provide the best possible outcome in a quick turnaround time

Better compliance

Regulatory compliance is built right into Bhaasa’s framework, ensuring smooth, secure interactions.

Support

Access round-the-clock assistance, ensuring you’re always backed by a responsive support team.

Scalable

Bhaasa’s minimal reliance on human interaction allows it to scale effortlessly and handle growing demands with efficiency.

Omnichannel presence

Seamlessly transitions between agent assistance and SMS support across multiple touchpoints, ensuring no conversation is lost.

Bhaasa Advantages

  • Compelling & Persuasive
    Uses tailored communication to motivate timely payments while maintaining positive engagement with users.
  • Identifies & Flags Discrepancies
    Accurately identifies issues or discrepancies in debt claims, helping resolve conflicts swiftly.
  • Empathizes with Genuine Concerns
    Bhaasa listens attentively, acknowledging customer issues and creating a respectful, empathetic interaction to foster trust.

Trained on 800k+

Supports 20+

1Mn+ customers

spocto Client Speak

We have been associated with spocto for over three years. Their services have greatly complemented our product offerings. Their digital collections platform, SmartCollect, has enabled us to serve our customers better and at a lower cost.

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Mr. Ramsunder B. Vice President, Fintech & Strategy @TVS

It all begins with understanding each other.

Call Plus

Perfect agent-customer pairing