Some customers stop repaying their loans after a few initial instalments and might not be reachable through traditional channels. Locating the absconding customers and recovering debts could be a herculean task. spocto’s Skip Trace service makes this easier with its AI/ML-based algorithms.
Our proprietary machine-learning algorithm collates and curates data gathered from more than 850 different databases to create a virtual persona of the customer. Our algorithm continually keeps a tab on these data touchpoints to carry out technographic, psychographic and geographic analytics of this virtual persona on real-time basis. Thus, we skip trace the customers that were otherwise beyond reach.
Based on the in-depth analysis of over 47+ data sources, we rate, segment and prioritize your debt collection data to strategize your collection efforts. Our result-driven approach results in an efficient customer-centric collection process that enhances the debt recovery process and brings in faster recoveries at reduced costs of operations.