One of the leading Private Bank in the country with presence across 500+ cities and multiple product segments.
The bank had quite a few problems to deal with:
spocto ran its Machine Learning and AI led platform - SMARTCollect to influence the customer only through digital channels and managed to increase the self-pay exponentially higher in comparison to what the bank had experienced in the past month on month and at the same time have the bank experience a dip in bounce cases getting the overall number down drastically.