The multi-channel engagement platform proactively orchestrates consistent, personalized interactions and journeys across the customer lifecycle. Delivering rich & compelling content amplifies brand engagement with customers. Push your content to any channel, any device, at any time. Multichannel refers to the practice of interacting with customers on indirect and direct communication channels – SMS, Email, Interactive voice response (IVR), Social listening, Sentiment analysis. Our platform supports multilingual campaign capability with real-time campaign insights.
Today there are numerous ways to reach target customers. The numbers of channels keeps increasing every day and hence, the embracing multi-channel advertising is a smart idea. spocto provides a solitary solution for ensuring exceptional customer relationship, create brand love, and gain greater insights.