The customer behaviour has changed! Has your collection process? – Leverage Digital collection & Recover more!

Most debt recovery activities are based on antiquated and obtrusive channels. These channels such as sending letters, calling repeatedly, home visits or providing basic customer portal with no dynamic interaction. spocto Trace provides the next generation of debt collection solutions. As bad loans grow & the urgency to improve collection mounts. Technology can be used to simplify the debt collection process, reduce consumer handling time & meet regulatory requirements so that penalties and legal action is minimized.

Collection practices must be optimized to minimize loss of accounts, delinquencies & charge-offs current debt collection landscape suggests that technology can become a major aid in improving collections.

Using technology can play a significant role in making the process faster, more accurate and deliver better outcomes. Analytics & automation helps to shift of focus from protecting the customer relationship to protecting assets & minimizing losses.

2 thoughts on “The customer behaviour has changed! Has your collection process? – Leverage Digital collection & Recover more!

  1. Fantastic, this is really state of the art stuff, pushing the evolution curve in the way Debt Collections will be managed. Great work Team Spocto

  2. Spocto’s AI powered debt collection solutions pushes the banking industry endeavour to transform this critical activity from cost centre to profit centre.

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